T&C’s Updated 20/02/23
** We strongly suggest you take out travel insurance for all eventualities **
1. The lead booker is responsible on behalf of all guests on the reservation for any loss or damage caused; or for excessive and unreasonable cleaning (smoking as per paragraph 14 below).
2. We reserve the right to store your card in accordance with Payment Card Industry data security standards in case any damage or theft etc exceeds £150 or pre-authorise a security deposit for £150 at check in, this is released from your card on check-out subject to no damage etc.
3. COVID and all other cancellations. You are advised to take out a travel policy if you do not have one to cover any losses that are out of our control to cover any unforeseen eventualities and cancellations. We can only offer a refund or defer your stay to another date if we are legally closed by the UK Government.
4. Sunny Dee's is not responsible for the editorial content of any third-party publications or websites and is not obliged to honour any prices, rates or tariffs published therein. Our prices, rates and tariffs may change at any time - but are always accurately reflected on our own website and our booking engine via the 'BOOK NOW' button.
5. A booking fee of 20% of the booking total is required and the balance due 14 days before arrival, by credit or debit cards, cheque, BACS, cash.
6. You may cancel free of charge within 24 hours if you do not wish to accept these T&C's.
7. After 24 hours, the booking fee will be refunded according to the cancellation conditions below.
8. If the booking is cancelled less than 14 days before arrival then a charge equal to the full booking amount will be made.
9. If the booking is cancelled 14 or more days before arrival, then a charge (booking fee) equal to 20% of the stay will be made.
10. In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.
11. Babies under 2 free of charge, child rate is ages 3-14. 15+ charged at the adult rate.
12. Electric heating - Electricity is by £5 meter card at below cost price (first one per day is included). Most guests find this sufficient and it is very rare any guests need to purchase an extra one. However, additional cards are available at reception, this helps us keep our costs down and guest awareness of unnecessary wastage. Our meters are not inflated in any way and are set at approximately 25% lower than what we pay - we find this works well for both parties and helps our little green-footprint.
13. In the event of serious misuse of the accommodation or severe inconvenience to ourselves or our guests, we reserve the right to terminate use of the accommodation forthwith without refund and to recover any proper costs incurred from such misuse.
14. We cannot accept responsibility for items left on the premises so please take care to securely lock your apartment when going out. If you use our car park space, you do so entirely at your own risk.
15. We are a non-smoking establishment and it is illegal to smoke on our premises and guests are asked to respect that - including e-cigarettes. A deep cleaning charge of £150 will be applied for guests who choose to ignore this. There is a smoking area on our patio for your convenience.
16. SPECIAL OFFERS - Please note these may be withdrawn or amended at any time, with some periods excluded - however confirmed bookings will always be honoured! Cannot be combined with any other offer or discount.
17. DOGS. We can accept up to two well behaved dog’s in apartments #1, #3, #4 or #6 only. These will be super deep cleaned on departure. For guests allergic to dogs, please be aware we ourselves have a lovable young Dobermann Max, who may occasionally be in the lobby area.
i. We ask you to not leave your dog(s) unattended in the apartment at any time, nor allow on the beds. We will provide a throw for the sofa and dog bowls if required?
ii. Up to two dogs are £5 per night to help cover our extra specialist cleaning materials, includes a doggy welcome pack too.
18. T&C's Valid for new bookings from 20/02/23.
